Bespoke airport transfers, VIP meet & greet, and white-glove chauffeur services for executives, dignitaries, and discerning travellers throughout Accra and beyond.
Discover
6+
Years of Service
3,800
Journeys Curated
98%
Client Retention
24/7
Concierge Desk
Vetted Discretion
Every chauffeur is background-checked, NDA-bound, and trained in protocol for diplomatic and high-profile clientele.
24/7 Availability
A live concierge desk attends every reservation, every hour — flight delays, route changes, last-minute requests included.
Pristine Fleet
Mercedes-Benz S-Class, V-Class, and luxury SUVs — chilled water, soft towels, Wi-Fi, and absolute privacy.
Curated by Aura
From hotels to private dining, art galleries to coastal escapes — we open doors that public booking simply cannot.
The Aura Portfolio
A complete repertoire of luxury services.
From the moment your aircraft touches the tarmac to the final farewell at departure, Aura attends to every interval with quiet precision.
Est. 2020 · Accra
6Years
About Aura Ghana
Born in Accra. Built on trust.
Aura Ghana was founded on a simple observation: Ghana was rising — fast — and the country's executives, returnees, and visiting global citizens deserved a ground experience as refined as the journeys that brought them here.
We pair international standards with an insider's grasp of Ghana — the right vehicle before your flight lands, the fastest lane through Kotoka, the discreet suite at the right hotel, the fixer who makes Friday's problem disappear by Monday.
Mark Hayford & Joanne T. Quansah
Founders, Aura Ghana Concierge
Voices
In their words.
Glimpses
Moments of Aura.
A glimpse of journeys curated, properties secured, and details seen to.
Your next journey in Ghana.
Reserve your transfer, arrange a bespoke itinerary, or open a corporate account. Our concierge desk is available around the clock, every day of the year.
Home / About Aura
The quiet excellence behind every journey.
Born in Accra, built on the warmth of Akwaaba — and delivered with the precision of the finest hospitality services on earth.
Founded
2020
Journeys
3,800+
Retention
98%
Ghana's most trusted concierge & ground service.
Aura Ghana was founded on a simple observation: Ghana was rising — fast — and the country's professionals, returnees, and visiting global citizens were still spending their energy chasing plumbers, queueing at consulates, and hunting for tables that should already be held.
Our founders brought complementary strengths to the table: Mark Hayford's years in luxury hospitality across Africa and Europe, and Joanne T. Quansah's reputation as one of Accra's most trusted event planners. Together they began with a black book of the right people and a phone that was always answered.
Today, that same ethos powers a full team of concierge managers, chauffeurs, event producers, and fixers stationed across Accra, Kumasi, and Takoradi — with trusted partners in Lagos, Nairobi, Johannesburg, London, Dubai, and New York.
6+
Years Serving Ghana
97%
Satisfaction
— 01
Discretion
Your privacy is handled with the seriousness it deserves. Every chauffeur and concierge is NDA-bound. Always.
— 02
Excellence
The warmth of Ghanaian hospitality, delivered to a global standard. Not a template — a commitment.
— 03
Availability
A live concierge is available 24 hours, 365 days. Flight delays, last-minute requests — always answered.
The Team
The people behind the calm.
MH
Mark Hayford
Founder & CEO
Seven years in luxury hospitality across Africa and Europe. The vision and standard-bearer of Aura Ghana.
JQ
Joanne T. Quansah
Co-Founder · Planning
Event planner behind galas at Kempinski and traditional ceremonies across Greater Accra and the Ashanti region.
KD
Kojo Danquah
Head of Operations
Logistics specialist with deep networks across West Africa. The engine behind every complex request we deliver.
AA
Akosua Appiah
Director, Member Experience
Trained in Geneva and Lagos. Leads our VIP team and personally oversees our most sensitive accounts.
Ready to experience Aura?
Reserve a vehicle, submit your travel preferences, or speak directly with our concierge desk — available now.
Home / Services /
Lead Time
Starting From
What is included
Home / Reserve / Contact
Begin your journey.
Reach out by phone, WhatsApp, or message. Our concierge desk replies personally within the hour to design a journey shaped entirely around you.
Reply
Within 1 hour
Channels
Call · WhatsApp · Email
Support
24 / 7
Reach us directly
Speak to a concierge.
Call, message, or write — our desk is staffed every hour.
Share your preferences and let our concierges design a journey shaped entirely around you. We respond within 12 hours with a tailored proposal.
Response
12 hours
Tailored
Proposal
Confidential
Always
Home / Curated Packages
Considered itineraries.
Three signature engagements designed for arriving guests, returning clients, and corporate visitors. Each tailorable in every detail.
Customisable
Fully
Lead Time
48 hours
Concierge
Dedicated
— Tier 01
Arrival
$ 850 / visit
For the discerning first-time guest. A polished welcome to Ghana.
VIP Airport Meet & Greet · arrival
Executive sedan or luxury SUV transfer
One-night five-star hotel coordination
Welcome floral arrangement & refreshments
4 hours hourly chauffeur engagement
Departure transfer with airport assistance
24/7 concierge hotline access
— Tier 02
Sojourn
$ 2,400 / 3 days
Three days of Ghana — orchestrated by Aura. Our most coveted engagement.
VIP Meet & Greet on arrival & departure
Dedicated luxury SUV with chauffeur · 3 days
Five-star hotel for 3 nights · negotiated rate
Private guided cultural tour (Cape Coast or Aburi)
Reservations at Aura's preferred restaurants
Personal concierge available 7am — 11pm
Welcome package: flowers, fruit, premium water
Hotel check-in coordination & room preparation
— Tier 03
Atelier
$ 6,800 / 7 days
A complete week in Ghana, shaped entirely around you. Truly bespoke.
VVIP Diplomatic Protocol service
Luxury fleet rotation (sedan, SUV, V-Class)
Five-star or villa accommodation · 7 nights
Multi-region cultural curation
Private historian, photographer, & chef on call
Dedicated personal concierge · 24/7
Private dining experiences arranged
Optional close-protection security included
Bespoke departure gift
Require something entirely your own?
Our concierges design fully bespoke engagements for family offices, royal visits, executive boards, and creative productions.
Home / Corporate Clients
For the boardroom.
Account-managed concierge and ground-transport partnership for multinationals, embassies, family offices, and Ghanaian enterprises hosting visiting executives.
Accounts
42 active
Net Terms
30 days
Manager
Dedicated
Discreet, account-managed concierge for demanding institutions.
Aura Ghana operates a dedicated corporate division serving embassies, multinational corporations, professional services firms, and family offices that host visiting personnel in Ghana. Each corporate account is assigned a single account manager — your direct line for every reservation, every escalation, every preference recorded for the next visit.
We provide consolidated invoicing on net-30 terms, monthly reporting of utilisation and spend, dedicated WhatsApp groups for real-time concierge access, and standing protocols tailored to your firm's standards.
For visiting C-suite executives, board members, regulators, or diplomatic guests, we coordinate the entire ground experience — airport meet, transport rotation, lodging, meeting logistics, executive dining, and departure — all to one consolidated invoice.
Corporate Account Benefits
Dedicated account manager
Net-30 corporate invoicing
Negotiated standing rates
Monthly utilisation & spend reporting
Priority dispatch — guaranteed availability
Compliance documentation & insurance
NDA cover for all engagements
Multi-traveller booking portal access
White-label booking page (optional)
Trusted Across Sectors
Sectors we serve.
— 01
Diplomatic Missions
Embassies, consulates, and visiting state delegations — full protocol coordination.
— 02
Banking & Finance
Investment banks, family offices, and private equity firms with regular Ghana exposure.
— 03
Energy & Resources
Oil & gas, mining, and renewables — visiting executives, board logistics, and site visits.
— 04
Multinational Enterprise
FMCG, pharmaceuticals, telecommunications — visiting regional and global leadership.
Home / Gallery
Moments of Aura.
A glimpse into the journeys we curate — fleet, properties, experiences, and the quiet details that define our craft.
Locations
Ghana-wide
Categories
Six
Filter:
Home / Contact
In conversation.
Speak directly with our concierge desk, or send a written enquiry. We respond personally within hours, every hour of the day.
Pay an invoice, settle a deposit, or top-up a corporate account. All transactions secured and receipted instantly.
Secured
256-bit SSL
Receipts
Instant
Site Text
Edit all visible text on the public-facing site.
Local Mode
Running in local browser mode.
Changes save instantly to your server (api.php) and propagate to all visitors.
Hero Section
The first thing visitors see at the top of your home page.
Services Section Heading
Heading shown above the service cards.
About / Story Section
"Born in Accra. Built on trust." section.
About Page — Main Section
"Ghana's most trusted concierge" heading, paragraphs, stats, and the three core values.
Team Members
"The people behind the calm" section on About page.
Packages Page
The three signature packages: Arrival, Sojourn, Atelier.
Call to Action Band
Closing CTA before the footer.
Each service appears as a card on the home page and has its own detail page. Reorder by clicking ↑ ↓.
Client quotes shown on the home page.
Edit the title and intro text shown at the top of every page on your site.
Upload images, paste image URLs, edit captions, or reorder. The first image becomes the largest on the public gallery.
Tip: Uploaded images save as real files in your /uploads/ folder. JPEG/PNG/WebP supported. Auto-compressed to a max of 1600px wide.
Filter Categories
These appear as filter buttons on the public Gallery page. Each gallery image can be assigned to one category (or none). Renaming a category automatically updates every image using it.
Total Bookings
0
All time
Pending
0
Awaiting confirmation
This Week
0
Last 7 days
Revenue
—
Total committed
All Bookings
Reference
Guest
Vehicle
Pickup
Date & Time
Total
Status
Loading...
Contact Information
Phone, email, and address shown in the footer.
Social Media
Footer social links.
Email Delivery API
All form submissions (contact, payment, preference, message) are delivered to info@auraghana.com automatically. The site tries methods in order:
(1) Hostinger PHP mailer (send.php) — automatic on your hosting.
(2) Web3Forms API — free, unlimited fallback. Recommended even if PHP works, as backup insurance.
Click Send Test Email below to verify.
Defaults to your "Primary Email" setting above. Override here if needed.
Free API. Get a key in 30 seconds at web3forms.com — enter info@auraghana.com and they email you the access key. Paste it here. Provides automatic fallback if PHP mail fails for any reason.
⚠ If the test doesn't arrive, check your Spam folder first. Then see docs/EMAIL-SETUP.md for troubleshooting.
Backend Status
Your site uses a simple PHP backend (api.php on your hosting). No database, no third-party service. Edits save instantly to data/site.json on your server and propagate to all visitors.
Connected to server
Endpoint: PHP backend · api.php
Change Admin Password
Change the password for the admin account. Minimum 6 characters.
Reset Site Content
Restore all text and services to original defaults. This does not delete bookings or uploaded images.